Rooted in India. Built for the World.
Xhakti AI is a civilizational framework fusing India’s deepest cultural wisdom with cutting-edge enterprise AI. We are building the country’s most advanced AI Research Lab and ServiceNow Center of Excellence — while making one million Indians AI-literate by 2027.
India stands at a paradox. The country has one of the world’s largest pools of tech talent and the highest number of AI learners globally. Yet India ranks among the most talent-constrained markets on Earth. The gap between AI ambition and AI capability is widening every quarter — and without decisive intervention, India risks becoming a consumer of AI rather than a creator.
While 89% of Indian engineers self-report as “AI-ready,” only 19% can actually build AI and ML systems. For every 10 open GenAI roles, only one qualified engineer is available. India’s current AI workforce of approximately 416,000 professionals covers barely half of what industry demands.
Xhakti AI exists to bridge this chasm — from awareness to mastery, from imported intelligence to indigenous innovation, from corporate privilege to democratic access.
India’s government has made AI a national strategic priority. The SOAR Programme (Skilling for AI Readiness), launched in July 2025, is now active in over 18,000 CBSE-affiliated schools. NEP 2020 mandates AI and computational thinking from Class 3 starting the 2026-27 academic year. The IndiaAI Mission, approved with a ₹10,371 crore budget, has already scaled national GPU compute capacity from an initial target of 10,000 to over 58,000 high-end GPUs at a subsidized rate of ₹65 per hour. The India AI Impact Summit 2026 in February brought over 6 lakh in-person attendees, delegations from 100+ countries, and over $200 billion in AI investment commitments.
Yet execution at the ground level faces real barriers: only 15% of educators are AI-fluent, infrastructure gaps persist in rural and Tier-3 regions, and there is a critical absence of enterprise AI skill-building in existing programs. Xhakti AI bridges the gap between national policy ambition and on-the-ground AI capability.
Assam is positioning itself as India’s first AI-First State. At the World Economic Forum in Davos (January 2026), CM Himanta Biswa Sarma highlighted how Assam is rewriting the training playbook for an AI-driven future. The state has partnered with Google Cloud for AI integration in governance, welcomed Reliance’s ₹50,000 crore investment in AI-ready data centers, and established the Assam Skill Development University as the backbone of its skilling ecosystem.
At the India AI Impact Summit 2026, Assamese innovation took the national stage — Aakhor AI, an Assamese speech-to-text platform developed by Kabyanil and Indranil Talukdar, was showcased as a breakthrough for Northeast India’s digital inclusion. Xhakti AI’s headquarters in Guwahati places it at the epicenter of this transformation — bridging Assam’s AI ambitions with enterprise-grade ServiceNow capabilities and a mass-scale literacy mission.
Inspired by the Nava Durga (Nine Divine Forms of the Goddess), the Xhakti framework is built on nine interconnected pillars — each representing a dimension of AI capability that India needs. They are not silos. They form a cyclical, reinforcing system where a learner enters through literacy, deepens through research, applies through implementation, gives back through public good, and achieves mastery — all while being protected by security, guided by ethics, informed by strategy, and connected through community.
The name Xhakti fuses the technological (X — the variable, the unknown, the next frontier) with the spiritual (Shakti — the primordial cosmic energy). It represents the belief that AI, when democratized and governed responsibly, becomes a force as powerful and transformative as the divine energy the ancients worshipped.
Mass-scale AI awareness and foundational learning for all Indians — from rural Assam to metropolitan Hyderabad. Our mission to make one million Indians AI-literate by 2028 starts here. Delivered in 11 Indian languages, aligned with SOAR and NEP 2020, spanning 2-hour awareness sessions to 12-month research fellowships.
Frontier research in enterprise AI, Indic language NLP, LLM benchmarking, and responsible AI. Three research pillars — ServiceNow AI Research Lab, Enterprise AI Innovation Hub, and Open AI Research — producing knowledge that nourishes India’s entire AI ecosystem. Published, peer-reviewed, and open to the world.
Enterprise deployment of ServiceNow AI — Now Assist, AI Agents, Autonomous Workforce, and AI Control Tower. We guide organizations from assisted intelligence (Tier 1) through autonomous agents (Tier 2) to a fully governed autonomous workforce (Tier 3), delivering measurable transformation at every stage.
AI solutions for governance, agriculture, healthcare, and rural India. Technology in service of the people, not profit alone. From citizen service automation to rural governance AI assistants to agricultural advisory systems — AI that serves every Indian.
Security as a foundation, not an afterthought. OWASP Top 10 for LLMs and Agentic AI, AI red teaming, prompt injection defense, secure AI pipeline design, ServiceNow SecOps integration, AI-powered SOC operations, and MITRE ATT&CK + ATLAS alignment. Includes a comprehensive 24-week AI & Cybersecurity training program.
Responsible AI frameworks that organizations can trust. NIST AI Risk Management Framework, EU AI Act compliance (enforcement August 2026), ISO/IEC 42001 implementation, India DPDP Act compliance, AI Control Tower governance with drift and bias detection, XAI techniques (SHAP, LIME), and Now Assist Guardian policies.
Enterprise AI roadmaps, maturity assessments, and transformation advisory. Like Mahalakshmi’s three eyes seeing past, present, and future — great AI strategy requires understanding where the organization has been (legacy systems), where it stands today (current maturity), and where it is headed (autonomous future).
Open-source contributions, strategic partnerships, AI meetups, fellowships, and mentorship. Building bridges across academia, industry, and government — including contributions to ServiceNow’s Apriel model family and participation in the AI Alliance.
The pinnacle — advanced certifications, research publications, industry thought leadership, and the Xhakti AI Research Fellowship. The path from knowledge to mastery, producing India’s next generation of AI leaders.
The Xhakti AI Research Lab operates across three interconnected pillars spanning ServiceNow-specific AI research, cross-platform enterprise innovation, and open research with societal impact. Based at our Guwahati headquarters.
The core enterprise research practice, pushing the boundaries of what ServiceNow’s AI platform can do.
Research Areas: Now Assist optimization, agentic AI workflow design, Autonomous Workforce R&D, LLM benchmarking across Claude, Now LLMs, OpenAI, Azure OpenAI, and Gemini, and AI Control Tower research — from drift detection to Guardian policy optimization.
ServiceNow’s Autonomous Workforce, launched February 2026, introduces AI specialists that perform entire job functions with governance and auditability, resolving over 90% of employee IT requests autonomously.
Applied research at the intersection of ServiceNow and the broader enterprise AI ecosystem.
Research Areas: Multi-LLM orchestration via Generative AI Controller, workflow data fabric using Agent2Agent (A2A) and Model Context Protocol, predictive AIOps, AI-powered GRC for automated compliance, and vertical AI solutions across Healthcare, BFSI, Government, and Manufacturing.
Research with broader societal impact, contributing to India’s AI leadership and digital inclusion.
Research Areas: Indic language NLP across Assamese, Bengali, Hindi, Tamil, Telugu and more; AI for governance and agriculture; responsible AI frameworks and explainability; EU AI Act & DPDP compliance; and open-source contributions including ServiceNow’s Apriel model family and AI Alliance participation.
The ServiceNow AI CoE operates across three tiers of AI maturity, guiding enterprises from assisted intelligence to full autonomy. From Now Assist copilots that help humans work faster, to custom AI agents that complete tasks autonomously, to the Autonomous Workforce where AI specialists own entire roles end-to-end — we deliver measurable transformation at every stage.
ServiceNow’s CPO Amit Zavery declared 2026 “the year of agentic collaboration in the enterprise” — and Xhakti AI is positioned at the forefront of this shift in the APAC region.
